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Frequently Asked Questions
We’ve got solutions for all your queries!
- Do you offer health and other benefits to your staff?
Yes! All of our staff have access to medical, dental, and 401(k) services. We also have a rewards program for our staff members which is designed to ensure all our employees are taken care of.
- Do you subcontract?
All our standard services are carried forward by our team of W-2 employees.
- Do you have a referral program?
Yes! We offer a 3-tier referral program that enables some wonderful earning opportunities for all our partners. You can visit our “Referrals” page to learn more.
- How do we identify your crew members when they are present in our facility?
We have specialized service attire designated for our crew members. This will help you identify them easily.
- Does your staff receive any specialty training?
Yes! Our staff receives specialized training from our own Able Academy. We train and educate all our employees on our methods, solutions, and technology.
- Do you have a guarantee?
Yes! We offer a 100% satisfaction guarantee to all our clients with our specialized solutions. We have a dedicated customer service for all our clients, that tends to all concerns and needs.
- Do I have to sign a long-term contract?
Our services are curated to suit all your needs! We offer long-term services that require contracts, as well as flexible one-time services that do not.
- How does your price compare with your competitors?
We are more cost-effective for specialized facility solutions. Our team curates tailor-made plans and solutions for all our clients to meet their requirements. Affordability is something we take into account to offer the best services with respect to budgetary requirements.
- Can I get an estimate over the phone?
Yes! We will provide you with all the details you require to schedule the right services for your facility. However, we cannot guarantee the amount until we have a walkthrough of the facility to better understand the specifications and needs.
- How can I schedule services?
You can simply go to the “Contact Us” option on our website, fill in your contact information, and we will get in touch with you. You can browse through our list of services to understand what suits your requirements.
- How do you ensure quality performance?
We allot site supervisors, area managers, and operations managers for all facilities. With the help of our team of coordinators, we conduct periodical and random quality inspections regularly.
- How do I know the cleaning crew is spending the time I have contracted them for?
<p>Our comprehensive Employee/Caller Digital Verification System helps us keep regular track of all ongoing activities and holds our staff accountable for every task they perform. The digital monitoring system helps us:</p>
<ul><li>Stay updated on all logistic alerts like employees checking in and exiting designated locations.</li><li>Manage employee operations in facilities. We are able to coordinate, manage, and modify employee roles efficiently.</li><li>Track employee whereabouts and how much time they spend on given tasks.</li></ul>
- Are paper products included in services?
Paper products are not typically included as part of our services. Over the years, we have developed strong relationships with multiple vendors and are happy to provide paper products at competitive rates.
- Are chemicals included in your services?
Yes they are, chemicals and equipment are all included as part of our service agreement.
- Will I know who is cleaning my building?
Yes! We monitor all our staff members and do not create route work. All of our staff are dedicated to each of their service locations. We keep track of all our crew members and their respective tasks through a detailed monitoring system.
- Do you perform background checks?
Yes, we do.
- Does Able Facility Solutions have proper insurance?
es! We make sure that both our clients and our staff are well-protected at all times.
- Do your crew members speak in English?
Yes! We have a diverse workforce who can interact in English.
- Do you provide services other than general cleaning?
Yes! We provide a variety of services –
- Daily & Periodical Cleaning
- Electrostatic Disinfection
- Terminal Cleaning
- Healthcare & Environmental Services
- Green Cleaning
- Hard Floor Care
- Carpet Care
- Event Center Cleaning
- Tile & Grout Restoration
You can learn more about each industry in the “Solutions” section.
- What kinds of facilities do you serve?
We provide complete cleaning and maintenance solutions for –
- Commercial Office Spaces
- Medical & Healthcare Facilities
- Educational Facilities
- Government Facilities
- Industrial Facilities
- Retail Facilities
- Places of Worship
- Gym & Fitness Centers
You can learn more about each industry in the “Industries” section.
- What is the difference between Able Facilities Solutions and other commercial cleaning and facilities maintenance services?
We offer specialized services with personalized approaches and great quality control at affordable prices. You can learn more about the key features that set us apart from our competitors in the “Why Us” section.
- Do you offer health and other benefits to your staff?
Yes! All of our staff have access to medical, dental, and 401(k) services. We also have a rewards program for our staff members which is designed to ensure all our employees are taken care of.
- Do you subcontract?
All our standard services are carried forward by our team of W-2 employees.
- Do you have a referral program?
Yes! We offer a 3-tier referral program that enables some wonderful earning opportunities for all our partners. You can visit our “Referrals” page to learn more.
- How do we identify your crew members when they are present in our facility?
We have specialized service attire designated for our crew members. This will help you identify them easily.
- Does your staff receive any specialty training?
Yes! Our staff receives specialized training from our own Able Academy. We train and educate all our employees on our methods, solutions, and technology.
- Do you have a guarantee?
Yes! We offer a 100% satisfaction guarantee to all our clients with our specialized solutions. We have a dedicated customer service for all our clients, that tends to all concerns and needs.
- Do I have to sign a long-term contract?
Our services are curated to suit all your needs! We offer long-term services that require contracts, as well as flexible one-time services that do not.
- How does your price compare with your competitors?
We are more cost-effective for specialized facility solutions. Our team curates tailor-made plans and solutions for all our clients to meet their requirements. Affordability is something we take into account to offer the best services with respect to budgetary requirements.
- Can I get an estimate over the phone?
Yes! We will provide you with all the details you require to schedule the right services for your facility. However, we cannot guarantee the amount until we have a walkthrough of the facility to better understand the specifications and needs.
- How can I schedule services?
You can simply go to the “Contact Us” option on our website, fill in your contact information, and we will get in touch with you. You can browse through our list of services to understand what suits your requirements.
- How do you ensure quality performance?
We allot site supervisors, area managers, and operations managers for all facilities. With the help of our team of coordinators, we conduct periodical and random quality inspections regularly.
- How do I know the cleaning crew is spending the time I have contracted them for?
<p>Our comprehensive Employee/Caller Digital Verification System helps us keep regular track of all ongoing activities and holds our staff accountable for every task they perform. The digital monitoring system helps us:</p>
<ul><li>Stay updated on all logistic alerts like employees checking in and exiting designated locations.</li><li>Manage employee operations in facilities. We are able to coordinate, manage, and modify employee roles efficiently.</li><li>Track employee whereabouts and how much time they spend on given tasks.</li></ul>
- Are paper products included in services?
Paper products are not typically included as part of our services. Over the years, we have developed strong relationships with multiple vendors and are happy to provide paper products at competitive rates.
- Are chemicals included in your services?
Yes they are, chemicals and equipment are all included as part of our service agreement.
- Will I know who is cleaning my building?
Yes! We monitor all our staff members and do not create route work. All of our staff are dedicated to each of their service locations. We keep track of all our crew members and their respective tasks through a detailed monitoring system.
- Do you perform background checks?
Yes, we do.
- Does Able Facility Solutions have proper insurance?
es! We make sure that both our clients and our staff are well-protected at all times.
- Do your crew members speak in English?
Yes! We have a diverse workforce who can interact in English.
- Do you provide services other than general cleaning?
Yes! We provide a variety of services –
- Daily & Periodical Cleaning
- Electrostatic Disinfection
- Terminal Cleaning
- Healthcare & Environmental Services
- Green Cleaning
- Hard Floor Care
- Carpet Care
- Event Center Cleaning
- Tile & Grout Restoration
You can learn more about each industry in the “Solutions” section.
- What kinds of facilities do you serve?
We provide complete cleaning and maintenance solutions for –
- Commercial Office Spaces
- Medical & Healthcare Facilities
- Educational Facilities
- Government Facilities
- Industrial Facilities
- Retail Facilities
- Places of Worship
- Gym & Fitness Centers
You can learn more about each industry in the “Industries” section.
- What is the difference between Able Facilities Solutions and other commercial cleaning and facilities maintenance services?
We offer specialized services with personalized approaches and great quality control at affordable prices. You can learn more about the key features that set us apart from our competitors in the “Why Us” section.